Npower is one of the UK’s biggest energy, electricity and natural gas supplier company. Npower offers best customer service to their customers. You can ask any question about Npower service such as, your account, view bills payment, budget, scheme, meter readings, technical problems, general account queries and others. If you want to know about your personal details and electricity billing information, then you can contact Npower customer service anytime. The Npower customer service details and their contact number provided at www.Npower.com are mentioned below.
About Npower:
Npower was founded in 2000 and its headquarters are situated in Swindon, England UK. Npower provides electricity and supplies gas services to around 6.8 million customers across the UK.
Npower customer service:
Npower provides first rate customer service, they serve their customers with helpline for electricity, gas and other related offers while offering online purchase of Npower energy. You can use Npower customer service to get details of your account, budget scheme, bills, meter readings, and also for general account queries.
Below is given different types of NPower Customer Services for their customers.
1. Send a Meter Reading:
The Npower customer service offers meter reading option, where customers have to enter their current meter reading for one or both fuels such as electricity and gas.
2. View Your Account Online:
Npower provides online facility of view and pay your electricity and gas bills whenever you need. Please sign in for Npower bill payment service. You can login and sign up for online bill payment service at https://www.npower.com/At_home/Forms2/MyNpower/Register.aspx
3. Set up a Direct Debit:
If you pay by monthly Direct Debit without a break for 12 months, then you will receive a discount off on your energy bill. You can know about your account details here. Please enter all your details to set up direct debit.
4. Pay your Bill Online:
Npower customer services offer you a free online service and direct access to your electricity bills. Please sign up your account here.
5. Change your Payment amount:
Just simply fill up all the required details and change your payment amount very easily.
Npower Customer service Contact numbers:
The Npower customer service is available 24 hours in 7 days.
Monthly Direct Debit:
Pay by Monthly Direct Debit (a regular amount directly from your bank account): 0845 070 4851.
Receipt of Bill:
Receipt of Bill (you pay by cash or cheque when you get your bill each quarter): 0845 070 4850.
Quarterly Direct Debit:
Pay by Quarterly Direct Debit (a variable amount directly from your bank account when you get your bill each quarter): 0845 070 4850.
Regular Payment Plan
Pay by Regular Payment Plan (an agreed regular amount each week, fortnight or month using a plastic payment card): 0845 070 4852.
Prepayment
If you have a Prepayment Meter (a meter where you make payments to a key, by token or smartcard and then place the credit directly to your meter): 0845 070 4853.
Smell gas or detect a gas leak then please call 0800 111 999 immediately.
Working time:
Monday – Fri: 8.00am to 8.00pm
Saturday: 8.00am to 6.00pm
Phone number for dedicated help and advice from their UK-based customer service advisers:
- Small business helpline (electricity only): 0845 166 3360
- Large business helpline (electricity only): 0845 070 9494
- Gas helpline: 0845 166 3320
- Online helpline: 0845 072 3072
Npower Address:
N Power Business
Radcliffe House,
Blenheim Court
Solihull,
West Midlands,
B91 2AA
Npower Customer Services:
- Electricity: 0845 166 3360 / Gas: 0845 166 3320
- Email Npower: customer.services@npower.com
Source: www.npower.com
14 windmill court, newcastle, ne2 4ba
where do you go to get your free smartpower electricity monitor?
How do I getmy free smartpower electricity monitor
how do you get your free smartpower electricity meter
how do I get my free smartpower electricity monitor.
how do i get my smart power monitor you do not give any detailsat all
Dear sir I have recdeived a letter code:B/COS from you in October 2010 in which you said you would send me a payment of £68.72. As I cannot find the form on my computer where I am supposed to complete my details would you please assist me. Thank you for you help .my number is 4066225026 Paula Johns
I recieved a letter re overcharging to myself from your co,asks to go on secure form on your website but i am a bit thick and cant find it ? please e mail me or ring and let me know how to fill in form,many thanks Paul Willis.ps all my details are the same as when you started billing me so not too difficult to contact me as your letter reached me tel 07860 202335.
I can’t find this secure form to reclaim overpayment either! 07723 540406
Received letter concerning refund of over payment. Instructions to log onto website and leave details does not seem to exist.This is more than annoying. Please advise.
I also have received a letter coded B/COS – looks like it is from Npower as the colouring of the logo is correct. the signed name is Julie Jagloski – Customer Services Director. Ther is no site for www.npower.com/your details this takes you directly to Cutomer services and there is no form available to complete. Please let me know what I am suposed to do. I do not want to ring the telephone number detailed as 08009757935 as this may be a scam.
I too have received a letter code B/COS re a refund of an overcharged account, and cannot find the website mentioned. how do I claim the money stated in the letter? It seems I am not the only one who has had a problem with this. Is it a scam or are you genuinely refunding money?
Please advise at your earliest convenience.
I to have received a letter code B/COSre a over payment and cannot find the website, my details are the same as on the letter.T Rodgers
as per all of the above – you sent me details to claim over payment. Please advise on how to actually do this online?
I have also received letter and cant find website for secure form to fill in regarding refund.Please could you help my number is 42056910.
As above, there appears to be no form available to fill in and had to phone customer services to register for the refund. Please get this problem sorted NPower.