The booking of online train tickets during rush tatkal hours has been made now a lot easier with the launch of IRCTC Lite, which becomes active during the 2 hours of Tatkal booking (from 10:00am to 12:00pm).
Many people face hardships in booking tatkal tickets online on Indian Railway Catering and Tourism Corporation (IRCTC) website. The number of complaints and problems increased at a huge rate because of over use of IRCTC login portal, so IRCTC launched IRCTC Lite site for tatkal period, which is from 10am to 12 noon. The IRCTC Lite site gets activated 30 minutes before the beginning of Tatkal booking every day and after that it becomes the regular IRCTC e-ticketing website. Now, just login at the IRCTC Lite site and start booking your Tatkal tickets quickly.
To make service faster, all advertisements, images, links, services and features, banners, which are not necessary at the time of premium tatkal ticket booking have been removed from the home page. The new software has resulted in more bookings during the tatkal hours as the first hour bookings between 10 am and 11 am have been increased from 48,000 to 58,000 tickets, also surpassing the 70,000-mark on some occasions. Similarly, the earlier 2 hourly (10am to 12pm) Tatkal booking average was around 83,000, which has now jumped over 92,000 with the IRCTC Lite.
One interesting aspect is that Travel agents cannot access the link during this 2-hour time provided to the public. However, they are given a separate link for ticket cancellation. In ‘Services’ section, the “Plan My Travel” facility is made more efficient and speedy in obtaining “From” and “To” stations for Auto Complete Feature; while in “My Transactions” section, “Cancelled history”, “TDR History” and “Refund Status of Cancelled Tickets” have been kept out of this section in tatkal hours, which lessens unneeded hits on the site. However, other facilities in this section such as Print E- Ticket, Booked History, Cancel E-ticket / Refund, Refund Status of Failed Transactions are accessible just as before.
In the ‘User Profile’ section, the “Update profile”, “Master list of passenger”, “Passenger travel list” are disabled during the peak hours; while in the ‘General’ section, the ‘Terms & Conditions’, and ‘TDR Procedure’ are removed in order to make the site quicker and easily accessible.
IRCTC e-ticketing site books daily over 4.6 lakhs ticket, close to 50% of the total reserved tickets on Indian Railways network. The highest ever single day booking until now was noticed on March 19, 2014 – 5.80 lakh e-tickets, whereas the earlier highest was on September 2, 2013 – 5.72 lakh e-tickets. IRCTC has assured a more enhanced e-ticketing site soon, with an investment of Rs. 100 crore.