OCBC Internet Banking: User Guide & Review

OCBC stands for Oversea-Chinese Banking Corporation Limited where you can get service of internet banking 24×7. You can manage your finance from any computer with a browser and an Internet connection, at the click of the mouse all at your convenience.

Screen-shot of the official site www.OCBC.com:

OCBC Internet Banking - User Guide & review

www.ocbc.com is the official website of the Oversea-Chinese Banking Corporation Limited. It was established in the year 1932 and was headquartered in Singapore. OCBC is a publicly listed financial services organization which offers insurance, credit card¸ stock brokerages, investment funds, Saving Accounts, Foreign Currency Call Account, Foreign Currency Checking Account, Supplementary Retirement Scheme (SRS) Account, etc. It is one of the largest local banks in Singapore and serves many business as well as retail customers, mainly in the East Asian market.

Internet service of OCBC is free of charge. Standard transactional fees for some services such as “Stop Payment of Cheques” and “Unsuccessful Funds Transfer” to another bank will be charged. If you want to apply for OCBC Internet Banking, for that you need to have at least one of the following OCBC account: Savings Account, Current Account, Foreign Currency Call Account, Foreign Currency Checking Account, CPF Investment Account, Supplementary Retirement Scheme (SRS) Account, or if you are an existing principal card holder of OCBC Credit Card.

How to apply for internet banking?

Via OCBC ATM:

For application, you have to insert your OCBC ATM card. After entering your ATM PIN, select “Other Services” or “Internet/Mobile/Phone Banking” or “Internet/Mobile Banking Application”. Now, enter your new 6 digit Internet Banking PIN. Then, re-enter the PIN number for confirmation. A transaction receipt will be issued to you, stating your Internet Banking access code for your log-in. Lastly, select the 2FA Token of your choice & follow the onscreen instructions.

By mail:

First of all, collect a form from our branches or download and print it from the Internet. Now, Mail it to:

Oversea-Chinese Banking Corporation Ltd
Account Services
Bras Basah Post Office
Locked Bag Service No. 8
Singapore 911886

At our Branches:

If you want to apply for internet application then visit any of the Oversea-Chinese Banking Corporation branch and Select your Internet Banking PIN on the spot. After that, you can start access Internet Banking.

Internet Banking also provides some promotions & services like eNETS Direct Debit Payment, OCBC MSA 123, TravelWise and eStatement. eNETS Direct Debit is one type of secured online payment which is offered by NETS, through direct debiting of your OCBC or FairPrice Plus Savings or Current account via the Internet Banking. This service is free of cost for all the customers.

How to make payment by using eNETS Direct Debit?

First of all, you have to login at merchant website, then, select ‘OCBC Bank / FairPrice Plus’ at eNETS bank selection page. Now, select ‘OCBC Bank’ icon to debit from OCBC account. Now, you have to login in your account by entering existing OCBC Internet Banking access code, PIN and 2FA. Then, select the account you wish to debit from and enter transaction description (optional). You will see the preview of payment details and submit for confirmation. You will see transaction status immediately at the bank’s acknowledgement page.

Benefits of eNETS:

  • You only need your current OCBC Internet Banking access code, PIN and registered 2FA Token.
  • A unique payment reference number will be given to you for each payment made. You will also have the option to receive instant email notification.
  • Additional mode of payment with 24-hour accessibility to make online payments at your own convenience without the need for a credit/debit card.
  • Increasing or decreasing your current eNETS/3rd Party Funds Transfer Daily Limit is a breeze. Simply login to your OCBC Internet Banking and update your limit by clicking on Bill Payment > Update eNETS Daily Limit.
  • Instant acknowledgement from the Bank to inform you of your successful and unsuccessful eNETS payment.
  • Perform secured payment to a wide range of merchants and government agencies.

OCBC Electronic Statements:

Electronic Statements (eStatements) are soft copies of your existing paper statements. It can view through Internet Banking platform in PDF format. It saves time, hassle, paperwork and the environment. You can receive eStatement service for Deposits, Credit Cards and Easi Credit. There are no charges for this service. You can see up to 12 months of your Credit Card statements and 6 months for other statements.

If you want to doo sign-up for eStatements quickly and easily through Internet Banking, then Log-in to Internet Banking with your Access Code and PIN. After that, select “eStatements” option which is given on the left side of web page. Now, check the option to enable eStatement for ALL your accounts OR indicate only the accounts you want to enable eStatement for. At last, follow the instructions on screen to complete your application. You can sign up via a PDF application form.

Features of OCBC Online Banking:

  • You can view transaction history, credit card statements and unbilled credit card transaction.
  • You can check and update daily limit for 3rd party Funds Transfer.
  • You can do sign up for Al-Wadi’ah Monthly Savings Account.
  • It activates Travel Insurance before going on a holiday.
  • You can also use our new GIRO service (apply for GIRO and set-up GIRO reminders).
  • You can perform a one-time Bill Payment using account(s).
  • You can experience enhanced user experience on Internet Banking with our improved user interface and design.
  • It performs a Balance Transfer from transactions incurred from your other credit cards, to enjoy OCBC’s preferential rates.
  • You can sign up for Monthly Savings Account.
  • You can view Auto loan account(s) details and make payment via Bill Payment setup.
  • Open a Savings / Current Account
  • You can also perform bill payments to over 70 selected 3rd party billing organizations using OCBC Credit Cards.
  • It specify up to three of your favourite Bill Payment and Funds Transfer in your personal preference so as to facilitate easy payment/ transfers on your Internet Banking Home page simply at the click of your mouse!
  • It also provides travel, accident and home insurance.

Review of OCBC internet banking:

OCBC is one of the 3 major banks in Singapore. OCBC is also a foreign bank in China and the “prestige” associated with working in a foreign bank comes in the form of better opportunities. The staff of this bank is very friendly and helpful especially if you require any assistance in clarifying your doubts, they will try to take time off to assist you. It has good environment, people who are generally smart and have eclectic backgrounds. They respect their customers. You get a lot of freedom to resolve issues. Besides good points, it also has some bad points. The working hours of bank are too long. The remuneration package is not good as compare to other foreign banks.

Read More About :Online Banking

Comments Ahead

One Response to “OCBC Internet Banking: User Guide & Review”

  1. By Kelley at 21st June, 2010

    How do I login to Mobile Banking after activating my Mobile Phone Token? i tried to Login to Mobile Banking, but could not find one time password. pls. help.