Service Credit Union: Online Banking User Guide

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Service Credit Union was established in 1957. The military, and civilian employees at Pease Air Force Base in New Hampshire are served by it. Nowadays, financial services are provided by Service Credit Union to over 130,000 members residing all across the U.S. and around the world. The members of credit union are owner of Credit unions. To create a pool of funds, members combine their savings, from which other members can borrow.

Screenshot of the home page of www.servicecuonline.org:

Members get the income earned on loans and investments in the form of higher savings rates, lower loan rates and additional products and services. To elect a volunteer board of directors from the membership to oversee the credit union’s operations, members meet once a year. Professional management operates Service Credit Union under the direction of a volunteer board of directors. ATM rebates are now offered by Service Credit Union on non-Service Credit Union ATM fees and foreign ATMs surcharges and Visa International Service Assessment (ISA) fees on Service Plus checking accounts for qualified members.

Www.servicecu.org is the official website of Service Credit Union and it is available in three languages like English, Espanol, and Deutsch. When you visit this website, you will see navigation like “Checking”, “Savings”, “Loans”, “Investments”, “Membership”, “Education”, “Exclusive Programs”, and “locations”. You will see current promotions, current rates, E-statement sign up, 24 Hour banking, online banking, military member links, member information, security center, About us, investments, branch/ATM Locations, and social responsibility.

You will enjoy many other special features including:

Dividends paid – View rates
Early Payday Checking with Direct Deposit
First box of checks free with Direct Deposit
FREE Visa Debit Card
Call 24 telephone account access
Free Online Banking
ATM card access/Free SCU ATM transactions
Ten free withdrawals monthly on non-SCU ATMs (surcharges on other ATMs not included) with Direct Deposit
All ATM surcharges and fees rebated worldwide for qualified members
All Visa ISA fees rebated worldwide for qualified members
Courtesy Pay
Share Transfer Overdraft Protection (STOP)
Free Bill Pay with direct deposit or a minimum monthly balance of $1,500
Fees and Transactions – 07/10
Direct Deposit with no minimum requirement

Online Banking & Bill Pay – Benefits

Provides 24/7 access to your account from anywhere
Ability to view all account balances and available balances on one screen at the same time
Full details on account transactions. Members will be able to see where they last used their Visa Check Card, Visa Credit Card or ATM Card
Easy and convenient to use
Saves time, faster than writing checks
Bill are paid on time, no more late fees
Saves money in postage.
Quickly track your balances in savings, checking and loan accounts
One click access to copies of checks
E-statements Receive your statement sooner through the home banking system. No more mail delays
View our Bill Pay Demo
E-Bills. Members can receive bills right in the customized home banking system
Forgotten Password Feature. Members can change password themselves if they have forgotten it
Automatically download your Internet banking data from Quicken or MS Money software
Keeps your finances more organized
Online Euro Bill Payments. Members in Germany can initiate transfers from their Service Credit Union checking account to German banks in Euro currency
Members can receive notifications via email about checks that have recently cleared, certificates maturing, or when balances go above or below a certain amount

Service Checking:

Unlimited checking without minimum balance requirements, monthly service fees or per-check charges is offered by Service Checking Account. You pay the amount is only for your supply of checks. Service Checking features include:

No minimum balance
No monthly maintenance fee
Share Transfer Overdraft Protection (STOP)
Call 24 telephone account access
Free Online Banking & Bill Pay with Direct Deposit
Unlimited check writing
ATM card access/Free Service Credit Union ATM transactions
Visa Debit Card
Courtesy Pay

Online Banking and Bill Pay:

With Service Credit Union’s online services, it is easy to keep your finances in check. By online banking you can:

Check balances
View statements
Transfer funds
Pay bills
Download account information and much more.

Sign Up For Online Banking:

Enrolling in Online Banking is easy, and free, for signing up, you must:

Enter your Member Number in the Member Number box
Enter your Call-24 PIN in the Password box
Click the Enter button

If you do not have this information or are in need of assistance, please contact Electronic Services at 1-800-936-7730 x 3620.

Log on to Online Banking:

Screenshot of the log on page of www.servicecuonline.org:

For logging on, visit www.servicecuonline.org and click on “log on to online banking” option. Enter your member number and password then click on “Enter” option. If you have forgotten your password, then click on “Forgot your password” option and enter you member number and click on “continue” option.

Euro bill pay:

Now, Euro Bill Payment is available as a feature of Online Banking. With this feature, you are enabled to initiate transfers from your Service Credit Union checking account to European banks in Euro currency. Use this convenient service to request payments on a one-time or recurring basis. Any bill like rent, automobile insurance, cable, TV, etc. you can pay on a monthly or quarterly basis with Euro bill pay service.

For Euro bill pay, you need to sign up and Signing up is easy. Just visit one of its convenient branches and fill out a recurring Payment Order Authorization Form. Or, if you are a current member simply sign up on its online banking page. Signing up is free and you will only pay $1.00 per transaction, avoiding the much higher fees charged elsewhere. For signing up, you need:

Payee’s name & account number
European bank’s name and routing number
Billing/reference number
Your choice of frequency:
- Monthly
- Bi-weekly
- Quarterly
- Weekly

To use Euro Bill Payment:

Log-in to Internet Banking
Click on Online Services
Select your checking account from the drop down box listed under Euro Bill Payment
Click the Enter button
Select either a One Time Transfer or a Recurring Payment Order
Click the OK button
Read and accept the online disclosure
Fill out the form which asks for:
- Name of payee
- Payee’s account number
- German routing number or Bankleitzahl
- Amount of payment in Euro currency
- Customer reference information
Click the OK button